11990 Grant Street, Suite 550 Northglenn, CO 80233


Commonly Asked Questions

We know that your time is valuable, so we wanted to make sure that we had a great deal of the most commonly asked questions readily available with answers. Now you can conserve your precious time, and find the answer you’re looking for right away, without having to wait for a response. Should you have a question that is unanswered in the list we have, please reach out to us through our contact page, and we will get back to you as quickly as we can!

Home care is a caregiving service that assists those in need from the comfort of their own home. Even the smallest of comforts – sleeping in your own bed or drinking coffee from your favorite mug – can contribute to a more successful recovery and quality of life. We match patients with a professional caregiver to assist them with a variety of home care services at the patient’s home.

Yes, we are license in the State of Colorado.

Services typically fall under three broad categories: personal care, homemaking, and companionship. Our Caregivers offer a variety of services including bathing, dressing and meal preparation. They can also go shopping and run errands and do light housekeeping for the Client. Caregivers provide reminders with self-administered medications and they offer transportation to Clients for appointments.

No. You are never obligated to any number of hours or length of time. We do generally have a four-hour service minimum per shift; however, there are custom rates available for less than four hours. We ask that you provide us 24 hours notice of any service cancellations so that we may place the Caregiver on another case.

Care is tailored to meet the specific and individual needs of our home care Clients. Caregivers provide assistance to senior adults and people with disabilities. We also offer non-medical home care respite to family caregivers needing a break from their caregiving responsibilities.

The amount of time a non-medical home care Caregiver spends with someone will depend on how much home care assistance that individual needs.

Yes, we provide customized service based on your individual needs.

Contact our office and we will come out to meet the Client and provide a free, no-obligation assessment. During the assessment we will identify the Client’s existing diagnosis, condition of the Client, the Client’s home care needs, discuss billing procedures and review and sign all of the mandated paperwork. The assessment will assist us in identifying the best possible Caregiver to meet the Client’s needs. We recommend that you contact us a few days prior to the start of service; however, we understand how fluid a Client’s condition is and under most circumstances we can respond the same day.

VidaCare Home Services ensures we only hire the best. Our screening includes things such as a pre-interview telephone screen; in-person, one-on-one, behavioral-based interviews; extensive in-depth reference checks (at least 2 supervisory and 2 personal references); statewide criminal record checks, as well as misconduct registry checks.

The most important factor in the success of the Caregiver and Client relationship is to communicate with the Caregiver on how you would like things done or what your routines are. However, we understand there are times when people do not click and we are happy to find another Caregiver